Geberit Customer Care Number

Geberit is among the reigning top global brands in the sanitaryware industry, given its commitment to quality, innovation, and customer satisfaction. Its customer care offer ensues from a desire to serve the customer throughout the entire product life cycle, offering assistance in gaining feedback and opening solutions to suit the customer’s needs. This blog entry discusses various facets of Geberit’s customer care pinpointing its importance and effectiveness.

The Philosophy Behind Geberit Customer Care

The customer care philosophy of Geberit observes that where customers’ satisfaction becomes critical to their long-term business strategy, the strapline of “accompany and support” makes way for a relationship-based approach to providing ongoing help, thus establishing trust and confidence on the part of the customer.

Key Aspects of Geberit Customer Care

1. Comprehensive Support Services

Geberit works with a whole range of support services amongst professionals in trade and individual customers:

On-site help to have personnel qualified for the same, immediately available at the construction sites to assist.
Technical hotline: users dial in for any problems they may be having on the job site.
Online resources that include various applications and digital tools for self-service support.

2. Emphasis on Product Lifecycle

Major importance goes into the whole life of products for the firm, which means:

Available at far-sightly earlier than their competitors.
Low learning curve and efficiency, and knowledgeable in overall installation processes.
Guarantee of longevity and support thereafter.

3. Expert Technical Advisors

Equipped with expertise on the ins and outs of the specific plumbing systems existing and the associated legal considerations, Geberit’s technical advisors proffer sound advice about the:

Installation application.
Resolving of issues on the construction sites.
Compliance with safety regulations.

4. Availability of Spare Parts

Geberit is an example of what can be termed spare part availability:

50 years guarantee on spare parts for concealed cisterns.
Other products have a minimum guarantee of 25 years, so it will be easy to service even the older cisterns.

5. Inspection and Approval Services

In respect of installed works, Geberit offers inspection services where technical consultants check some of the following:

Fresh water and discharge pipes.
Sound and fire protection compliance.
This stems from possible problems that would help shorten the approval process for building projects.

Geberit Customer Care Contact Information

Bengaluru Office:

GEBERIT PLUMBING TECHNOLOGY INDIA PRIVATE LIMITED
At The LaLit Ashok
Kumara Krupa High Grounds,
Bengaluru 560 001, India.
CIN No. U41000KA2005PTC036146