Dakshin Gujarat Vij Company Limited (DGVCL) is a major electricity distribution utility in Gujarat, India. It is the power supplier in southern Gujarat. Customers might experience technical glitches, which need to be addressed like any utility service. In this blog, you will come across the complaint management options offered by DGVCL, including the toll-free numbers, contact numbers, DGVCL complaint number, email support, and websites. A clear understanding of these channels will help resolve a customer’s issue more effectively.
DGVCL Toll-Free Number
DGVCL has several toll-free numbers for complaints, inquiries, and suggestions. Presented here are the primary toll-free numbers.
- Customer Care Toll-Free Number: 1800 233 3003
- Complaints for Power Interruption: 19123
These numbers are used by the customers to report a wide variety of issues related to electricity supply, billing, and more. Not just because DGVCL privileges such calls free of charge but because they also become accessible to the masses without the fear of call charges.
DGVCL Contact Numbers
Besides the toll-free options, DGVCL provides several contact numbers for customer support. Here are the key contact details:
- General Contact Number: 0261-2506299
- Helpline for Complaints: 19123
- Local Circle Offices: Customers can also reach out to their respective local circle offices based on their location.
DGVCL Local Circle Offices Contact Information:
These numbers will assist a customer who’s not too keen on contacting the local office for specific issues or queries.
DGVCL Email Support
DGVCL also provides email support as another mode of seeking help from the customer end. The customer care support emall is:
- Email: customercare@dgvcl.com
Using email means that customers can keep a record of all their concerns and receive deliberative replies from the support team. While emailing, it’s advisable to specify details like your consumer number, nature of complaint, attachments (e.g., bills, earlier correspondence, etc.).
DGVCL Website Support
The DGVCL website provides useful pages where customers may go to obtain additional support and forthcoming information:
- Website: Official website (www.dgvcl.com)
- Contact us: Contact us page
DGVCL Registered & Corporate Office
” Urja Sadan “, Nana Varachha Road, Kapodara, SURAT-395 006
Phone no : (0261) 2506299
Fax No.: (0261) 2572636/2574251
E-mail : dgvcl@gebmail.com
Customer Care (Complaints For Power Interruption , Online payment Etc)
1800-233-3003 / 19123
