A recognizable and well-established trademark in India is Godrej. It produces different types of products ranging from appliances to furniture to consumer goods. Godrej has a well-developed customer care system committed to making every user’s experience with their products trouble-free. The post will detail Godrej customer care, how to reach them, what services are available, and tips for effective communication.
How to Contact Godrej Customer Care
For assistance on Godrej product(s) or service(s), there are numerous ways to get in touch with the customer care team. Here is an overview of various contact options:
Godrej Customer Care Phone Numbers
1. Godrej Customer Care Toll free Number
2. Godrej Customer Care Number
3. Godrej Customer Care WhatsApp Number
WhatsApp Number – +91 932 166 5511
3. Godrej Customer Care Landline Number
These numbers are available for various inquiries, including product support and service requests. The most commonly used number is +91 932 166 5511, which accounts for a significant percentage of calls made by customers seeking assistance.
Godrej Customer Care Email Support
For those who prefer written communication, Godrej provides several email addresses that depend on the nature of the query:
- Customer Service: smartcare@godrej.com
- General Inquiries: jni@godrej.com
- Sales Inquiries: gsssales@godrej.com
This form of communication is a useful medium for non-urgent inquiries wherein documentation is required.
Godrej Customer Care Online Support
Godrej also provides online support through their website. Customers can access FAQs, product manuals, and trouble-shooting guides by visiting the official Godrej site so they can save time and get instant responses for most questions.
- Official Website: Click here
- Contact Us Page: Click here
- Support Center Page: Click here
Common Reasons Customers Contact Godrej
To understand the usual problems for which customers reach out may help to ensure fast support services. These include queries regarding:
- Product Problems: Appliances like refrigerators, washing machines, and air conditioners commonly face complaints.
- Service Requests: Customers often call for installation or repair services.
- Warranty Queries: Common queries centered around warranty coverage and warranty claims.
- Account Queries: A few customers find it difficult with their accounts or have inquiries regarding their bills.
Tips for Effective Communication with Godrej Customer Care
Here are a few tips for easy conversation with Godrej customer support:
- Be Prepared: Have product details ready with you before calling, including model number and purchase date.
- Know Your Issue: State the problem or the question clearly to help the representative assist you more effectively.
- Follow Up: If you do not receive a timely response after your initial contact, don’t hesitate to follow up using the same communication channel.
- Use WhatsApp for Convenience: For quick queries, consider using WhatsApp at +91 932 166 5511 for faster responses.
Godrej Branch Addresses
| Branch Name | Address | Contact Number |
| Ahmedabad | APM Mall, 4th floor, Shyamal Karnavati 100 ft.Road, Satellite, Ahmedabad 380 051, India | 080 6647 2000 |
| Bangalore | The Karnataka Film Chamber of Commerce1/2/3 rd floor,Bldg # 28, 1st main Cresant Road, High Grounds, Bangalore 560 001, India | 0755 -4089555 / 303 |
| Bhopal | 217, Zone 1, MP Nagar, Bhopal 462 011, India | 0674-2374600 |
| Bhubaneshwar | Highway Complex, NH-5, Rudrapur, PO: Pahala Bhubaneswar 752101, India | 0172- 5037777, 5037788 |
| Chandigarh | Plot No. A-40, Phase – VIII-A Industrial Area, Mohali 160 059, India | 044 6654 4444 |
| Chennai | No.1, SIDCO Industrial Estate, Ambattur, Chennai 600 098, India | 011-66507575, 66507070 |
| Delhi | Godrej Bhavan, Sher Shah Suri Marg, Okhla New Delhi 110 065, India | 0361 2468200 |
| Guwahati | Basundhara Enclave, 1st & 2nd Floor, B K KakatiRoad, Ulubari, Guwahati 781007, India | 040- 66431000 / 04 |
| Hyderabad | 201 & 202, Lala 1 – Landmark, H.No.5-4-94 to 97, II Floor, MG Road,Secunderabad 500003, India | 966 501365788 / 966 1 4025345 |
| Jaipur | 506, 5th Floor, Gaurav Tower-1,Malviya Nagar, Jaipur 302 017, India | 0141 7131400 7131404 |
| Kingdom of Saudi Arabia | Dabab Street, Opposite Riyadh, Chamber of Commerce, P.O Box: 221890, Riyadh | 048 4661 2600 / 621 |
| Kochi | 2nd floor, Angles Arcade, South Kalamasserry, Eranakulam 22, India | 033-66013500 |
| Kolkata | Block GN, Sector-V, Salt Lake City, Calcutta 700 091, India | 0522 4265777/4265888 |
| Lucknow | C-3 & C-4, Sanjay Complex, Behind Akashwani Bhawan, Vidhan Sabha Marg, Lucknow 226 001, India | 011-66507070, 66507575 |
| NCR | Godrej Bhavan, 2nd Floor, Sher Shah Suri Marg, Okhla, New Delhi 110 065, India | 0612 6606100 |
| Patna | Grand Plaza,6th floor, 6001 to 6004 & 6006,Frazer road, Dark Bungalow Crossing, Patna – 800 001, India | 020 28645000 |
| Pune | Apollo Square Building, Plot No 60, Survey No 599 – A, CTN No. 3638 Sahaney Sujan Park, Lulla nagar, Pune 411 040, India | 0771-6606606 |
| Raipur | Opp. Hotel Pikadali, G E Road, Raipur 492 099, India | 0651-6603906 |
| Ranchi | plot No 236/237 Pandra, P.O. Kamre Ranchi, Pin835222, India | 01332 652036 |
| Roorkee Bhagwanpur | Khasra – No-174, Milestone, Village Raipur,P.O. Bhagwanpur, Haridwar 247 667, India | 00971 6 5570866 |
| UAE | PO Box 8549, A2/004, SAIF Zone, Sharjah, UAE. | 0891- 2746511/13 |
| Visakhapatnam | Plot No. 238, Block – D, Autonagar, Visakhapatnam – 530 012, India |
For more details – Branch office page
