Urbanic is a popular online fashion retailer that is interested in trendy clothing and accessories. The viewers of e-commerce sites are not new to problems regarding customer service. This blog post will detail the various options available with Urbanic for customer care, which include toll-free numbers, contact numbers, WhatsApp support, email support, and online resources.
Urbanic Customer Care Toll-Free Numbers
Urbanic currently does not have a toll-free number. Customers can reach them through the number below:
- Customer Care Number: +91 9821713369
This number works primarily with inquiries concerning orders, returns, refunds, and various aspects of customer service. Although it takes more time on a Wednesday, the wait time is quite short on Thursdays.
Urbanic Customer Care Contact Numbers
Along with the above-mentioned main customer care number, Urbanic has a couple of other alternatives, although voice calls might still be primary. Here they are:
- Customer Care Number: +91 9821713369
- Corporate Office Address:
Khasra No 6/21, 8/1, 2Min, 9Min, 10 Min
Sampka, Jamalpur, Pataudi
Gurgaon, Haryana 122503
India
This address can be useful for customers who need to send physical correspondence or return items directly.
Urbanic Customer Care WhatsApp Support
Urbanic has also opted for WhatsApp as a tool for broadcasting customer service requests. However, many users have report issues with the functioning of the chatbot ons this platform. Particularly, the bot may not necessarily clarify certain queries or give satisfactory answers. Hence WhatsApp can be used for really quick questions or updates; however, complex issues of refunds or returns would be best to avoid with this method.
Urbanic Customer Care Email Support
Apart from one-to-one support, Urbanic can also lend assistance via email support. Send emails to:
- Support Email: support@urbanic.com
- Press Email: legal@urbanic.com
Many customers prefer this method if they do not want to make a call or if they need a record of their question. However, it’s worth mentioning that sometimes the time taken can be really high; many customers have reported very long waiting times to get replies to their emails.
Urbanic Customer Care Online Support Resources
- Website: Official Website
- Contact Page: Contact us
- Help Center: Help Center Page
- Customer Service: Customer Service Page
- Customer Service Chat: Customer Service Chat Page
(Support Time: 8 am – 12 am)
Urbanic App Download
- Android App: Urbanic Android App Download Here
- IOS App: Urbanic IOS App Download Here
